Returns & Exchanges Policy
J. Junaid Jamshed offers a flexible return and exchange policy for items purchased online, provided they are unused and in original packaging with tags attached. Customers may initiate a request within 7 days of delivery for any manufacturing defects or sizing issues.
Initiate Request
Contact our customer support team via email or WhatsApp with your order number and images of the item you wish to return.
Quality Inspection
Once your request is received, our quality assurance team will review the details to ensure the item meets our return criteria.
Ship the Item
After approval, securely pack the product in its original packaging and ship it back to our designated warehouse address.
Resolution
Upon receiving and verifying the returned product, we will issue a replacement or a store credit voucher for your future shopping.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing